Shipping policy
Shipping Policy
Order Currency
Prices are displayed and charged in the currency available for the customer's region. The applicable currency will be shown throughout the shopping and checkout process.
Shipping Method
We carefully select the shipping service that provides the best balance of speed, reliability, tracking, and customs handling for each order. Shipping carriers and services may vary depending on the destination, order value, and other logistical considerations.
All shipments include tracking and are fully insured where appropriate.
Processing Time
Orders are typically processed within 1–3 business days prior to shipment.
Processing times may be slightly longer during periods of high demand, holidays, or unforeseen circumstances.
Delivery Times
Estimated delivery times after shipment:
- Canada: 2–5 business days
- United States: 4–10 business days
- International: 6–14 business days
Delivery times are estimates only and may vary due to customs processing, carrier delays, weather conditions, or other factors beyond our control.
Shipping Cost
Complimentary shipping is included on all orders unless otherwise stated.
Duties and Import Taxes
For U.S. orders, applicable duties and import charges are calculated and collected at checkout whenever possible. Our goal is to ensure customers do not encounter unexpected import charges upon delivery.
International customers outside the United States may be responsible for duties, taxes, import fees, or other charges imposed by their local customs authorities.
Tracking
Tracking information will be provided once your order has been dispatched.
Contact
If you have any questions regarding shipping, tracking, or delivery, please contact us and we will be happy to assist.